Security & Compliance

At Ejentic, the security of your data and the integrity of our autonomous agents is our highest priority. We engineer our systems to meet the stringent demands of enterprise clients.

1. Data Encryption

All data transmitted between your systems and our platform is encrypted in transit using TLS 1.3. Data at rest is encrypted using AES-256 standards across all our distributed databases.

2. Model Isolation

When you deploy a custom RAG agent with Ejentic, your data is never used to train foundational models. Each tenant's embeddings live in a separate vector namespace, and every query is filtered server-side against the clearance your API key grants: a caller cannot assert a higher clearance than their credential allows, and a request naming another tenant is rejected outright. To be precise about the mechanism rather than overstate it — isolation is enforced logically, at the retrieval layer, not by a separate encryption key per tenant.

3. Access Controls

We enforce strict Role-Based Access Control (RBAC) and require multi-factor authentication (MFA) for all internal engineering access to production environments.